Privacy Policy

We collect only the necessary details required to coordinate laboratory testing, prepare quotations, and deliver test certificates:

• Contact Information: Your name, company or organization name, email address, telephone/mobile number, and billing or delivery address submitted via website inquiry forms, callback requests, or direct correspondence.
• Sample & Requisition Details: Material descriptions, sample batch codes, requested testing parameters, and physical intake documentation.
• Technical Browsing Data: Standard server logs, browser types, and access timestamps collected automatically to maintain web server security and prevent abuse.

Your information is used solely for legitimate commercial and testing services purposes:

We maintain a strict confidentiality ethos:

• No Commercial Sale: We do not sell, lease, rent, or monetize client personal data, inquiry lists, or test records to third parties or marketing agencies under any circumstances.
• Laboratory Data Secrecy: All test findings, analytical observations, and client formulations remain strictly confidential between MQTL and the contracting Client.

We only share limited operational data with trusted technical vendors who assist us in operating our digital services (such as secure website hosting, transactional email delivery, or courier and logistics agencies for physical sample pickup or report dispatch). These vendors are bound by strict non-disclosure obligations. We may also disclose data if required by statutory authorities under applicable Indian laws.

MQTL implements appropriate administrative, physical, and technical security protocols to protect your personal information and laboratory files against unauthorized access, loss, alteration, or misuse. Access to laboratory records is restricted exclusively to authorized personnel on a need-to-know basis.

Our website uses basic functional cookies and privacy-respecting analytics to monitor server uptime, load speeds, and user navigation trends. These cookies do not store sensitive personal information. You may configure your browser to block or alert you about cookies; however, some portions of the site may experience limited functionality.

You have the right to request review, correction, or updating of the contact details we hold for your account. Requests for data deletion are processed promptly, provided that laboratory test records and audit trails that must be retained under statutory recordkeeping standards are preserved as required by law.